Q. How do I buy a licensed Edition of TaalMala? How much does it cost? Is this a one-time payment?
A. To license TaalMala on your mobile/PC, you need to pay the appropriate licensing fees.
This is a one-time payment. There is no recurring/subscription cost. Note that the prices may vary from country to country,
depending upon local taxes and provider fees.
- Windows Desktop Version: Please complete the purchase via our online secure payment
- Android Mobile/Tablet Version: To purchase Android version of TaalMala for your mobile/tablet, please use the upgrade button
on the app's main screen (the button on top right corner which looks like a credit card). You can complete the payment directly via Google
Play Store or via our web site's secure payment gateway.
Google Play only accepts a limited number of credit cards. If you do not have a credit card or wish to purchase via Netbanking or debit card, or
are having difficulties purchasing from Google Play Store, you can directly purchase from us via ouronline secure payment gateway.
- iPhone/iPad (iOS) Version: Please purchase via "Buy" button on the main app screen.
Q. What is the difference between the various editions of TaalMala?
A. Please refer to the TaalMala features page.
Q. What is the difference between Premium Edition and Premium (7 days) Edition of TaalMala on Android?
A. Functionality-wise, there is no difference. The Premium (7 days) Edition of TaalMala, which is currently only available
on Android platforms, provides Premium Edition features of TaalMala for a limited period of 7 days. After 7 days,
the license will be downgraded to Trial Edition.
Q. I purchased TaalMala App in the past and I want to reinstall it on my new Android mobile/tablet. How can I do so?
A. Please see our licensing policy
Q. I purchased TaalMala App in the past on my iPad/iPhone/iPod and I want to reinstall it on my new iPad/iPhone/iPod. How can I do so?
A. Please see our licensing policy
Q. I purchased TaalMala App, but it's showing Trial Expired message or stopping after 5-minute playback. What do I do?
A. For Android version, download and install the latest version of TaalMala from Google Play Store. Then go to Settings in the App and at the bottom, click on the
license refresh button. This will refresh your license from Google (or from local file), as long as you are signed into the device with the
same Google ID as used while purchasing the app originally.. If you still continue to get the trial message, please read instructions on
this page carefully and follow the instructions.
For iOS version, click on "Buy" button on the main screen of the app and then click on "Restore", while being connected to the Internet. This procedure
will restore your previously purchased license on the device, as long as you are signed into the device with the same Apple ID as used while purchasing the
Q. I received license file for TaalMala App, but it's not getting detected. What do I do?
A. This FAQ is applicable only if you purchased a license to TaalMala on Android via our web site and not via Google Play Store. If you received the license file from our customer service, copied it to your device and are still having issues with the license detection, here are a few things you to try.
- Ensure you have carefully read and followed the instructions sent to you in the installation email for copying the license file. Watch this video.
- Ensure that the license file is named exactly as license.lic. Note the spelling of the word license. Many-a-times, while copying, the file gets renamed as license(1).lic or license1.lic or licence.lic etc. Any name other than license.lic will not get detected.
- Ensure that no extra spaces are inserted in the filename license.lic when copying
- Go to Settings, find the license refresh button (at the bottom of the screen) and click it while being connected to the internet. Wait for 2 minutes.
- If none of the above things work, uninstall the app from device, delete the folder TaalMala from your SD card and then reinstall the app using the instructions sent to you.
- Send us a screenshot of your device folder TaalMala, with the file license.lic in it.
Q. I am getting an error when trying to pay using my debit card or Netbanking via Google Play Store. How can I purchase TaalMala?
A. Google Play Store does not accept debit cards issued by certain banks in India and India Netbanking payments. If your payment method is not accepted
by Google Play Store, you will get an error. In this case, you can complete the payment via our web site by visiting the Buy Now page and pay securely using your credit/debit card or Netbanking account.
Q. I already paid for TaalMala license for Android. How do I receive and install the license on my Android device?
A. If you paid for TaalMala Android license from Google Play Store, the license is activated for your user ID automatically, provided that you purchased the license using the same ID
which is used to sign into your Android device. After your purchase is successful, please wait for a few minutes, then exit TaalMala on your Android device by pressing "Back"
button twice and restart the TaalMala app. Please ensure that you are connected to a reliable Internet connection while doing this. The license will get detected automatically.
If you continue to see trial license after this, please go to Settings and click on the "License Refresh" button at the bottom of the screen and wait until the license gets detected.
If you paid for TaalMala Android license via our web site, you will receive an email from TaalMala.com containing detailed instructions about how to install the app license on your Android device.
Please wait at least 24 hours for the email to be received. Also check your email account's Junk/Spam folder to ensure that the emails
from TaalMala.com are not getting filtered as Junk/Spam. For demonstration of how to copy the license file license.lic received from TaalMala.com, see this video.
Q. Can I install and use TaalMala on more than one computer?
A. If you purchased one license for TaalMala, you can install TaalMala on one computer at any time.
Of course, you can purchase multiple licenses and install TaalMala software on multiple computers
at the same time. Additional licenses (up to 5) are available from us at a discounted price. Please contact us
Q. Can I install and use mobile version of TaalMala on more than one tablet/phone I own?
A. The license terms of Android version permit usage only on one tablet/phone at any time. If you have more than one Android
device on which you would like to use TaalMala, please ensure that it is actively being used only on a single device at any given time.
We reserve the right to revoke the license if multiple simultaneous devices using TaalMala are detected under the same account.
Q. What are the minimum system requirements for running TaalMala on a PC?
A. Windows Vista/7/8/10, 1 GB RAM, sound card, speakers.
Q. What are the minimum system requirements for running TaalMala on my Android phone/tablet?
A. Android 6.0 or above, 100 MB space on SD card, 1 GB RAM recommended. Recommended Android version is 8.0 (Android O) or above.
Q. What are the minimum system requirements for running TaalMala on my iPhone/iPad/iPod touch?
A. iOS 12.0 or above. We recommend iPhone 7 or higher and iPad Pro.
Q. If I buy Basic or Classic Edition of TaalMala on Android/iOS today, can I upgrade to Classic or Premium Edition later?
A. There is no direct upgrade from Basic to Classic or Basic to Premium. You will need to buy all the non-included Taal/Lehra/SwarMandal packs or sequencer/composer upgrades
individually. Once you purchase all required Taal/Lehra/SwarMandal packs and/or sequencer upgrade, the app will be automatically
upgraded to Classic or Premium Edition. For example, to upgrade from Basic to Premium, you will need to buy Base Plus, Advanced,
Compositions Taal packs, All-lehras Lehra pack, All-SwarMandal pack and Sequencer upgrade. To upgrade from Basic to Classic,
you will need to purchase Base Plus, Advanced and Compositions Taal packs. Content and pricing for various upgrades can be
Q. I purchased a TaalMala license one one platform (Android/Windows/iOS) in the past and I want to transfer the license to another platform now. Is this possible?
A. No. If you purchased a TaalMala license on certain platform, you must use the license on the same platform. It is not possible to reuse the license
from one platform to another (e.g. not possible to purchase license on Android and use it on your new iPhone or vice versa). You can use your license on new
device of the same platform subject to our licensing policy (e.g. if you purchased a license on an Android device and you
upgrade your Android device, you can transfer the license to your new Android device, subject to our licensing policy).
Q. I wish to cancel my order. What is your refund policy?
A. If you have any problems with the software, it is recommended that you
contact our support by sending us an email.
We will do our best to resolve your problem. If your problem is still not resolved,
we will refund your order as long as we have not provided you a registration key or
a license file for the software (Windows or Android). We cannot process a refund once we provide you with
the registration key or license file. It is recommended that you download, install and try the trial
edition of the software before ordering any of the licensed versions.
If you purchased using Google Play Store or Apple App Store, you are bound
by their store's refund policies. We will not be able to process that refund for you.
Q. I already paid for the TaalMala software. When will I receive my installation instructions and license?
A. If you completed your order via our web site, it takes us up to 24 hours to process your payment. Once your payment is confirmed, you
will receive an email from us with step-by-step instructions on how to activate the license. Please check your email provider's Junk/Spam folder
as the email from TaalMala.com sometimes gets filtered there.
For mobile/tablet version, you can pay and instantly download and install the licensed edition of TaalMala on your mobile device
from the Google Play Store or Apple App Store.
Q. I live in India and wish to pay for TaalMala in Indian rupees. How can I do so?
A. Please pay via our secure online payment gateway or contact us.
Q. Do you provide installation CDs for Windows Desktop version of TaalMala software?
A. Yes. We provide installation CDs to our customers for an additional charge ($9.95 for international customers
and Rs. 200 for customers in India). To order TaalMala on CD, use the appropriate links on
the "Buy Now" page and specify the installation CD option when completing the payment.
If paying in Indian rupees, please add Rs. 200 to your payment amount or select the CD option while ordering.
Q. I lost the original installation package for TaalMala and/or I
lost my installation password/license key for my Windows TaalMala installation. Can you provide a substitute
A. Please see our licensing policy
Q. Why does TaalMala on Android/iOS need so many permissions to run?
A. TaalMala app on Android needs certain permissions on your device to operate properly.
- Permission to read/write to/from your SD card or internal storage (Android): This permission is required so that TaalMala can
read and write the compositions you create using Taal/Lehra/SwarMandal composer and sequencer and some other temporary data files.
Even if you do not have sequencer license, TaalMala allows you to create temporary compositions, which are stored on your SD card or
internal storage. The app needs permissions to read and write these files from/to the SD card.
Please rest assured that TaalMala does not use the above-granted permission for any reasons other than writing and reading the compositions
created by the application and saving some temporary files. You can find these files in the folder named TaalMala on your device's internal storage.
- Permission to use microphone and record audio (Android/iOS): Starting release 5.0, TaalMala includes functionality to record the microphone audio,
synchronized with the accompaniment it generates. The microphone/audio-recording permission is needed for this. Starting 7.2, the app also includes a pitch detector,
which needs audio record permission to listen to your notes for automatic pitch detection and tuning.
- Google Play billing service and Google Play license check (Android): This permission is required so that the app can check with Google Play
Store if you have licensed the app and if yes, which license you have purchased.
If, for some reason, you denied these permissions with the checkbox "Never ask again" checked, the app may misbehave or may not start at all. In such a case,
if you change your mind and wish to use TaalMala, go to your Android system settings - Apps - TaalMala - Permissions and grant all
requested permissions there.
Q. I am having problems running TaalMala app when my device is connected to a Bluetooth speaker.
A. We do not recommend to play TaalMala audio using Bluetooth speaker, unless you have a low-latency, high-quality Bluetooth speaker.
There are multiple reasons why audio may cause glitches with Bluetooth.
- Bluetooth audio technology is not meant for low-latency, time-critical transmission such as that needed by TaalMala. Most
Android/iOS devices and Bluetooth speakers buffer the audio before playing it, whihc can cause glitches, if there are packet losses.
- The Bluetooth transmission protocol is not very robust to interference and can cause glitches because the packets are dropped
(this is similar to your mobile phone voice getting distorted when in the area of bad network coverage).
- TaalMala is a computationally intensive application and requires full access to the CPU. Depending
upone how powerful your CPU and system is, memory available, other background apps running etc., TaalMala app may not get sufficient system
resources and the CPU cycles, leaving even little computational power available for timely Bluetooth transmission of the audio.
All these reasons can cause glitches in the audio. The app cannot do anything in these cases.
Try the following work-arounds (we provide no guarantee about these work-arounds):
- Use a better (low-latency, good wireless capability) Bluetooth speaker. Note that expensive does not mean good. We
do not officially test with any Bluetooth speakers and hence cannot recommend any speaker in particular. This functionality is outside the
scope of TaalMala.
- Kill all background applications running on your device before starting TaalMala and connect via Bluetooth.
- Connect the external speaker using a wired connection. Most Bluetooth speakers also come with a wired input.
Q. I am hearing sound distortion when running TaalMala app when my device. What can I do to fix this?
A. While there can be many reasons for sound distortion, some common reasons for the sound distortion and possible solutions are listed below. The list of potential causes and solutions below are only some possibilities which may help resolve the sound distortion, but we make no guarantees about it, because most of the times, the problem is beyond scope of the TaalMala app. That is why we provide a trial edition for you to try before purchasing a license.
|Low available computational power|
- Try running on a device with better CPU and memory.
- Try running the app immediately after restarting the device.
- Disable background services and apps running on the device.
- Disable SwarMandal by unchecking the box next to SwarMandal name on the SwarMandal tab
- Disable SwarMandal auto-loading from app Settings. Then exit the app (click back button twice from the main screen) and restart the app. Now load the desired Taal/Lehra and play.
- Disable Lehra auto-loading from app Settings. Then exit the app (click back button twice from the main screen) and restart the app. Now load the desired Taal and play.
|Bluetooth speakers||Disconnect Bluetooth speakers and try running using the speakers on the device. See the solutions provided in the above FAQ|
Q. I recently changed my computer or Android device and tried to re-install
TaalMala on the new computer. But the original license file
provided to me does not work. Why?
A. The license file provided to you is computer-dependent (for Windows) or device-dependent (for Android).
This means the license file is unique for the computer/device for which it
was generated. Please see our licensing policy for details.
Q. How do I compose a Taal, Lehra or SwarMandal pattern using TaalMala?
A. For help on Taal composition using Windows Edition of TaalMala, please refer to the Help page.
For Taal, Lehra and SwarMandal pattern composition using Android or iOS editions of TaalMala, please refer to the Help page.
You can also get the composer help by clicking the help button in Taal or Lehra or SwarMandal composer screen.
Q. How do I get the pre-composed Taals for TaalMala?
A. All Windows Editions of TaalMala (Trial, Basic, Classic and Professional) come with
201+ pre-composed Taals. When you install the software on your PC,
these pre-composed Taal files are automatically copied to your computer
and show up in the left panel of TaalMala Window on the PC.
The Android and iOS Premium and Classic Editions of TaalMala come with 341+ pre-composed Taals and sequences pre-installed.
The Android and iOS Basic Edition of TaalMala comes with 54 pre-composed Taals pre-installed. Additional
Taal packs can be purchased from within the application.
For more details about Taals included in various editions, please see this page.
Q. How do I contact TaalMala.com?
A. You can send an email to us.
or complete this form.
Q. Is TaalMala on iPhone/iPad available at a discounted price for customers in India?
A. No. The price of Licensed Edition of TaalMala on iPhone/iPad is uniform worldwide.
Q. Will I be charged any fees when paying for TaalMala
A. We are not aware of any transaction fees or additional charges
paypal.com charges to you if you pay for TaalMala software using
their payment processing service. However, you should completely
read the terms and conditions when you complete your transactions
via paypal.com. Please note that Paypal is a third-party payment
processing company, and is not associated with TaalMala.com. TaalMala.com
simply uses their credit card payment processing services. If you have
any unresolved issues with Paypal, we recommend that you contact
their customer service directly. If they do not respond to you, you
can write to us and we will try to contact them. However, we are not
liable for any charges from Paypal except the TaalMala licensing
fees that you may have paid to us via Paypal.
Q. I have both Windows and Android versions of TaalMala. How do I play a Taal composed using my Windows version on my Android device?
A. If you have Classic/Professional PC Edition of TaalMala and also Android Full Edition, you can export the Taals composed on your PC to your Android device.
To do so, simply copy the Taal file (*.tal) to your Android device's .../TaalMala/Taals folder on its SD card and restart TaalMala (If this folder does not exist,
you can create it). The Taals read from the external SD card are shown in a different color code inside TaalMala Taals list.
Please see the Help page for more details.
Q. Play/Pause/Stop buttons in TaalMala application toolbar (Windows PC Edition) are grayed out. I can't start playing a Taal or I can't pause/stop the currently playing Taal. Why?
A. Please click in the area which shows the main TaalMala composition (part of the Window which shows the Tabla picture and the TaalMala logo). Does the button become active now?